Stakeholder Engagement

Creating meaningful interactions with our stakeholders is a key ingredient in the success of our business activities and in achieving our ambition of becoming a regenerative business. Drawing inspiration from Carol Sanford’s Pentad Stakeholder Framework, we systematized our ways of doing business with how we should interact and engage with our five key stakeholders: customers, co-creators, the earth, host communities, and investors. The framework emphasizes the critical role of each and every stakeholder in attaining a truly regenerative future.

To our customers, we can deliver our best-in-class products and services that are aligned with our corporate mission and purpose. With our employees, suppliers, and business partners, we can co-create a shared value to deliver the best products and services to our customers and ultimately, to society as a whole. The earth serves as our source of raw materials and the place where we conduct our business activities, thus we are given the role to protect and restore its integrity. Our host communities, regulators, and other external partners guide us in our ways of doing responsible business and serve as our partners in delivering value to society. Through our investors, we gain access to capital to realize and execute our business objectives and further contribute to a decarbonized and regenerative future for all.

Subsequently, we also updated the list of environmental, economic, and social issues material to our stakeholders so we can better address their concerns and assist them to meet their own goals. Additional information on this can be found in the previous section.